Whole Foods Market Electronic Paystubs Frequently Asked Questions

As Whole Foods Market continues on our "Green Mission" path, direct deposit electronic paystubs will bring us one step closer with "going green" by eliminating paper documents and the energy it takes to create and deliver them each pay period.

Direct deposit electronic paystubs will allow you the convenience of accessing your pay data whenever and wherever you choose, instead of relying on the mail and personal recordkeeping.

How secure is the Whole Foods Market direct deposit electronic paystub website?

The direct deposit electronic paystub is much more secure than a paper paystub; no paper to be mailed, lost in your desk or car, saved in a drawer or shredded. Only you will know your password to the direct deposit electronic paystub website. All data transmissions on the Whole Foods Market direct deposit electronic paystub website are encrypted using strong industry security standards.

Am I required to enroll in Whole Foods Market direct deposit electronic paystub website?

No, your enrollment in Whole Foods Market direct deposit electronic paystub website is voluntary. However, one of our Core Values is "Caring about our communities and our environment," and we wholeheartedly believe that moving to online paystubs supports our pledge to reduce waste and embrace "greener" practices. Therefore, we highly encouraged you to 'opt-in' to receive your direct deposit paystub electronically.

What do I need to do to qualify for Whole Foods Market direct deposit electronic paystub website?

You need (1) to be currently enrolled in direct deposit, Global Cash card or Platinum Pay and have received at least one direct deposit paper paystub; (2) to have either an e-mail address (business or personal) or a phone number which is capable of receiving text messages, and (3) have Internet access to allow you to access and print your direct deposit electronic paystub.

What if I don’t have direct deposit?

The Whole Foods Market direct deposit electronic paystub website is only available for Team Members who have signed up for direct deposit.

If you do not have direct deposit, or do not wish to receive your direct deposit advice electronically, the paper paystubs will continue to ship to your current location and be available for pick-up on payroll Fridays from your local Payroll Benefits Specialist.

You may enroll in direct deposit, Global Cash card or Platinum Pay at any time and then choose to receive your paystub electronically by contacting your local Payroll Benefits Specialist.

Which email address should I enter when enrolling on the Whole Foods Market direct deposit electronic paystub website?

You do not have to have a WFM email address to enroll. You may enter either a personal or a business email address when enrolling in Whole Foods Market direct deposit electronic paystub website.

What information will I be asked to provide when I enroll in Whole Foods Market direct deposit electronic paystub website?

The only information required to enroll will be information used to authenticate you as an eligible team member to the Whole Foods Market direct deposit electronic paystub website. This information includes your EMPLOYEE ID (from a recent direct deposit paystub), and the last six digits of your Social Security Number. During the enrollment process, you will create your own unique User ID and password. For notification purposes, you will also need to supply an email address and/or phone/text messaging number.

What is an EMPLOYEE ID and where can I find it?

Employee ID is a unique identifying ID number for each Team Member and is located on your direct deposit paystub in the second center box right above your Team Member status.

What if I forget my User ID for Whole Foods Market direct deposit electronic paystub website?

After you have entered a registered email address and/or text message number, the system has a secure option to recover your User ID. The Team Member User Guide on the site will walk you through the process to recover your User ID. If you have any problems using this feature, contact your local Payroll Benefits Specialist or Whole Foods Market Electronic Paystub Payroll Support by email at CECENeCheckSupport@wholefoods.com. Please include in the email your name, employee ID, and your store location. Whole Foods Market Electronic Paystub Payroll Support is available to assist you Monday – Friday from 8am – 6pm CST.

What if I forget my password?

This secure site has many self-service features, including a password reset. The Whole Foods Market direct deposit electronic paystub "Team Member User Guide" located on the website will walk you through the reset process. If you have any problems using this feature, contact your local Payroll Benefits Specialist or Whole Foods Market Electronic Paystub Payroll Support by email at CECENeCheckSupport@wholefoods.com. Please include in the email your name, employee ID, and your store location. Whole Foods Market Electronic Paystub Payroll Support is available to assist you Monday – Friday from 8am – 6pm CST.

Who can see my direct deposit paystubs on the Whole Foods Market direct deposit electronic paystub website?

What information will be on the direct deposit electronic paystub?

You will see the same information that you currently see on your paper direct deposit paystub. The direct deposit electronic paystub will be formatted to print on a standard 8.5 x 11 letter-sized page.

Can I view past direct deposit paystubs electronically?

Whole Foods Market direct deposit electronic paystub website will store direct deposit paystubs electronically for up to 16 months. As payrolls are processed, the history will build; so no paystubs prior to your enrollment will be available on the site.

When will my current direct deposit paystub be available electronically?

Once you have received a direct deposit paystub, you can enroll and receive your next direct deposit paystub electronically. When your direct deposit paystub becomes available, you will receive notification via your preferred notification method, email address or text message.

IMPORTANT: The deadline for enrolling on the Whole Foods Market direct deposit electronic paystub website will be on the Monday prior to your next pay date at 9:00am CST.

Will I be informed or notified when my new direct deposit electronic paystub is available?

When enrolling in Whole Foods Market direct deposit electronic paystub website, you will have the opportunity to provide a current email address and/or phone number for text message notifications and indicate which your preferred means of communication is. You will then be notified of your new direct deposit electronic paystub availability via your preferred means of communication.

Can I print my direct deposit electronic paystub from the site?

Yes, the direct deposit electronic paystub will be in PDF format.

NOTE: You will need Adobe Acrobat Reader to view or print PDF documents.

What if I change my mind after enrolling in Whole Foods Market direct deposit electronic paystub website?

If you encounter a problem with receiving your direct deposit electronic paystub or you choose to deactivate your enrollment with the Whole Foods Market direct deposit electronic paystub website, contact Whole Foods Market Electronic Paystub Payroll Support by email at CECENeCheckSupport@wholefoods.com. Please include in the email your name, employee ID, and your store location. Whole Foods Market Electronic Paystub Payroll Support is available to assist you Monday – Friday from 8am – 6pm CST.

If I deactivate my enrollment with the Whole Foods Market direct deposit electronic paystub website, how long will it take before I receive my paper paystub?

What if I have questions?

If you have questions about the contents of your direct deposit electronic paystub, enrolling in direct deposit, Global Cash card or Platinum Pay card, contact your local Payroll Benefits Specialist. For any other questions regarding Whole Foods Market direct deposit electronic paystub website, you can contact Whole Foods Market Electronic Paystub Payroll Support by email at CECENeCheckSupport@wholefoods.com. Please include in the email your name, employee ID, and your store location. Whole Foods Market Electronic Paystub Payroll Support is available to assist you Monday – Friday from 8am – 6pm CST.